Grievance & contact

Last updated: 2 September 2026

Use this page to raise a privacy request, account issue, listing complaint, LMS complaint or other platform issue. This is Sharda IT’s own ticket process. It is not the Data Protection Board, a consumer commission, or a government helpline.

How it works

  • Submit the form below (or from /dashboard/privacy if you are signed in). You receive a reference number.
  • Staff mark tickets open, in review, resolved or closed. We aim to respond in a reasonable time. PIB’s summary of the DPDP Rules mentions a maximum of 90 days for specified data-principal requests — whether that statutory clock already applies to this business is LEGAL REVIEW REQUIRED.
  • You can also email info@shardaitservices.com or call +91 93997 65557. Office: In front of Unchehra Guest House, Unchehara, Madhya Pradesh.

What this is not

  • We do not invent a statutory Grievance Officer title or DPO title on this page. If Indian e-commerce or DPDP rules require a named officer for this business model, that appointment is LEGAL REVIEW REQUIRED and must use a real person.

Submit a request

You will receive a reference number. Do not send passwords or card numbers.